Services

services

Telephone System (PBX) Design and Installation

We design and install traditional premise based and cloud (hosted) IP phone systems for small to medium sized businesses. In the premise based market we install and support Avaya IP Office which is one of the premier premise based VOIP solutions on the market today. As for a Cloud PBX we have invested in a feature rich and extremely robust cloud based PBX running on cutting edge API called Voice Access.

This technology is scalable and can grow as your business grows. Our systems provide the features and tools for you to maintain clear communications and management controls in a business world that demands mobility, home office workers, traveling salesmen, executives and other road warriors.

Some of the PBX features include:

  • Unified Messaging
  • Voice Over IP
  • Conference Bridge
  • SIP / TDM Trunking
  • Mobile Call Control
  • Voice Mail to E-Mail
  • PC / MAC Call Control
  • Instant Messaging
  • Presence Management
  • Reporting
  • Web Based Call Centers
  • Fax to Desktop
  • Remote Office IP Phones
  • Call Recording
  • Multi-Site Integration

SIP Trunking

Net Tel One provides SIP trunking to your existing phone system / PBX. SIP trunking replaces existing costly T1/PRI lines while providing much more flexibility and functionality.

 

Maintenance and Support

We offer support 24 hours a day 7 days a week. Service request can be submitted via web portal, email or phone, insuring timely reliable support and access to our on line monitoring and support services. Net Tel One Communications provides upgrades, off site backups, maintenance, systems monitoring, moves, adds, changes, and much more.

 

Cabling / Network Optimization Design and Installation

We design and install cabling infrastructure all the way from simple copper Station drops up to fiber optical backbones and data closet build out.  In addition to the physical layer we also install and maintain LAN and WAN bandwidth shaping devices such as network switching, routers and session border controls.

 

Full List of Products & Services

  • IP Enabled Phone Systems
  • Conference Bridge
  • SIP/TDM Trunking
  • Mobile Call Control
  • SIP Carrier Service
  • Video Conferencing
  • Unified Messaging
  • Voice Mail to E-mail
  • PC/MAC Call Control
  • Instant Messaging
  • Presence Management
  • Call Center Reporting
  • Network Switching
  • Voice/Data Cabling
  • Call Recording
  • Multi-Site Integration
  • Remote Office IP Phones
  • Fiber Optic Cabling
  • Web Based Call Centers
  • IP Softphones
  • Fax to Desktop